Shipping policy
Thank you for shopping with Hometown Heritage. We work with trusted suppliers to deliver quality products inspired by faith, family, and country living.
Processing Time
Orders are typically processed within 1–3 business days. Processing times may vary slightly depending on the supplier or product availability.
Shipping Time
Most orders arrive within 5–10 business days after processing.
Some items may ship separately if they come from different suppliers.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the items in your order.
We offer Free Standard Shipping on orders over $75 within the United States.
Shipping Locations
At this time, Hometown Heritage ships within the United States only.
Order Tracking
Once your order ships, you will receive a tracking number by email so you can follow your package as it makes its way to you.
Shipping Delays
While we strive to deliver orders quickly, shipping times may occasionally be affected by weather, carrier delays, or high order volume. These delays are outside of our control.
Incorrect Addresses
Please double-check your shipping address before completing your order. We cannot guarantee replacement of items shipped to an incorrect address provided at checkout.
Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact us within 7 days of delivery, and we will work with you to resolve the issue.